From Real Estate Project to Community Movement
One Westfield Place
THE CHALLENGE
A major mixed-use development in Westfield, NJ needed to earn support from a highly engaged local community. Rather than selling real estate, the challenge was to build trust – aligning residents, local officials, and stakeholders around a shared vision for the town’s future.
THE INSIGHT
Communities don’t rally around developments, they rally around belonging. People are far more open when they feel invited into the process, not sold a finished idea. Transparency and participation create ownership.
THE SOLUTION
A brand and experience designed to turn residents into co-creators:
Built a brand platform centered on the idea of helping shape the town you live in
Built a physical and digital experience, including a 9,000-sq-ft Preview Center, that let residents explore the development
THE RESULTS
3,000+ site visits and 300+ Preview Center bookings within two weeks of launch.
Strong early engagement signaled community buy-in before construction began.
From real estate project to community movement
Building the platform
Brand positioning
Naming / messaging
Narrative architecture
Visual identity
Core idea: Designing our future together
Designing participation
Community input ecosystem
Interactive planning tools
9,000 sq ft Preview Center
Transparency storytelling